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Commercial drainage that keeps your site open

A drainage problem costs a business more than the repair — it costs trading hours, closed kitchens and unhappy tenants. We keep North East businesses flowing with fast response, planned maintenance and clear written reports, all from one local team with one number to call.

Fast responseSame-day service across the North East
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Fully insuredPublic liability cover on every job
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Local & family-runNorth East people you can trust
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Fixed, upfront pricesAgreed before we start — no surprises
Who we work with

Built around your sector

Different sites fail in different ways. Here's how we help each one stay open.

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Restaurants, pubs & takeaways

Grease and fat are the number one cause of kitchen drain failures.

  • Grease and FOG blockages cleared fast
  • Out-of-hours visits so you don't close
  • Regular jetting to stop the 6pm surprise
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Letting agents & landlords

Multi-property support with the paperwork your files need.

  • One call covers your whole portfolio
  • Photo and video reports for disputes
  • Direct tenant liaison if you want it

Dedicated page →

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Facilities & property management

A drainage partner, not just an emergency number.

  • Planned maintenance schedules
  • Single point of contact
  • Reports that keep your compliance file happy
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Schools & care settings

Sensitive sites need more than a fast van.

  • Holiday and out-of-hours scheduling
  • Tidy, respectful engineers
  • Full insurance documentation supplied

Dedicated page →

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Construction & new build

Keep the programme moving.

  • Builders' debris blockages cleared
  • CCTV surveys with written reports
  • Pre-handover drain cleans
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Retail & offices

Minimal disruption, maximum discretion.

  • Early morning and evening slots
  • Fast response to keep you trading
  • Fixed prices agreed up front
Planned maintenance

The NE Drain Care Plan

Reactive call-outs keep you trading — but planned maintenance is what stops the emergency happening at all. Our Drain Care Plan gives your site scheduled high-pressure jetting, a periodic CCTV health check and priority emergency response, with a clear report after every visit. One agreed price, no surprises, and drains that never make it onto your risk register.

  • Scheduled jettingQuarterly or six-monthly cleans matched to how hard your drains work
  • CCTV health checksA camera survey that catches damage before it becomes a dig
  • Priority responsePlan customers jump the queue when something urgent happens
  • A report every visitDated records and footage for your compliance and maintenance files
Ask about a Drain Care Plan
Planned commercial drainage maintenance — NE Drain Care Plan
How we work

From first call to written report

1

Call or email us

Tell us the site, the problem and how urgent it is. Emergencies go straight to an engineer.

2

We're on site fast

Same-day response for urgent commercial work across Teesside and the North East.

3

Diagnose with CCTV

We find the actual cause — not just the symptom — and agree a fixed price before work starts.

4

Fix, prove and report

We clear or repair the problem and send you a written report with footage where useful.

CCTV drainage reports for commercial clients
Account benefits

Why businesses keep our number

  • One number to callA local team who answer the phone 24/7 — no national call-centre, no subcontractors
  • Written & video reportsEvery survey and repair documented, ready for your files or your insurer
  • Insurance documents on requestPublic liability cover and documentation supplied for your supplier records
  • Flexible invoicingPer property, per job or monthly — whatever suits your accounts process
  • Out-of-hours as standardNights, weekends and holiday work at sensible rates, agreed in advance
Commercial FAQs

Commercial drainage questions

Do you charge a call-out fee for businesses?
No — our call-out is free, 24/7, for commercial and domestic customers alike. You only pay for the work, at a price agreed before we start.
How quickly can you reach a commercial site?
For urgent commercial work we aim to be on site the same day, often within hours, anywhere across Teesside, County Durham and Tyne & Wear.
Can you invoice our head office or managing agent?
Yes. We regularly invoice letting agents, facilities companies and head offices directly, per job or monthly — with the job details and photos included so sign-off is easy.
Can you provide insurance and method documents?
Yes — we can supply public liability insurance details and job documentation for your supplier or compliance records on request.
Can you work outside our trading hours?
Absolutely. Early mornings, evenings, overnight and weekends — we plan the visit around your business so you don't lose trading time.
Coverage

One team across the North East

Keep your site off the risk register

One local number for emergencies, maintenance and surveys — with a report after every visit.

📞 Call 24/7Get a Quote